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Importance of the Business Telephone System

The telephone system has been around for decades and it is critical to households and businesses. For obvious reasons the telephone system is vital to business, it keeps you connected with customers and it allows you to contact colleagues either in house or across another premises. The business telephone system is now critical for any business regardless of size.

Keep Your Business Telephone System Updated Large or Small

Due to the ever changing nature of technology both customer and business requirements change as technology evolves. Now this means your telephone system needs to be flexible and adaptability with technological changes. These are the top 7 signs your business telephone system is outdated and needs replacing:

- Your business phone system is unable to grow alongside your telephone system
- Your system has a lack of features.
- Your enterprise has a system for each facility.
- Poor or crackly voice calls.
- Can’t cope with large amounts of call volume.
- Your telephone system is not compatible with VoIP.
- Your system will not support mobile telecommunications.

System Industry Importance

- Call Centres
- General Practitioners
- Hotel & Hospitality
- Recruitment Consultancy
- Accounting Services
- Large SEO Consultancies
- Automobile Showrooms
- Business Consultants
- Large Corporate Banking Firms

The system is critical within all business sectors, however do consider that some industries rely on having effective telecommunications for success. If your business is a hotel for example and your telephony system is ineffective think about the implications it can have on potential client bookings. Also consider that you are a recruitment agency, your day to day operations see you liaising with professional clients and potential candidates, an ineffective system will have detrimental affects to your business as well as your professionalism. Different industries will be affected subversively, however regardless of industry your business will always NEED the most effective system, this is something your organisation should not COMPROMISE on.

System Feature Importance Large or Small

- Ability to forward calls to any devices.
- Ability to add new extensions at the whim on the company.
- Ability to monitor calls, i.e. whisper, barge and record.
- Ability to hold conference calls.

Now if your business does not take care of it’s system requirements and you fail to upgrade your system, you are going to miss out on the latest system features. Consider this, many system features do in fact save businesses man power and capital spend. The call bridge feature for example, allows the user to access the office from long distances, which of course saves on outside trips to the office saving you time, capital and giving you continuity. Also adding extensions at the whim of the company is a great feat, being able to expand or decrease your system requirements as the company see fit.

Which System Should I Choose Then?

This is a common question across system requirements, the short answer is you need to 1st understand your business requirements. If you have 2 phones & no extensions then of course you won’t need a NEC SV9100 or a NEC SV8100 which is suitable for large businesses, you would be better of with a NEC SL1100 system. You should choose a system that suits your businesses needs and requirements and one that is feature rich. If you are unsure you can start now using our TELEPHONE SYSTEM GUIDE.

6 Small Business Ideas to Success

1. Small business ideas for your passion

What do you love the most? Is it clothes, food, hair, beauty products, or simply just selling? Prior to starting a business, you have to know the things that you generally enjoy. If you do not have the necessary funds needed to create a physical store, you can try delving into an online business idea. You just have to create a page for your product and do plenty of research to learn as much as you can.

2. Research to be searched

The second step to starting a business is to do your own research. First, you have to learn more about the products you are going to sell. You should be able to quiz yourself and find out if you know a lot about your small business ideas. Second, you also have to see the rates of supply and demand of your product and where you can source it. Lastly, look at your budget and see where to put portions of it for your online business idea.

3. Target your market

Planning to have a small business would surely give you a lot of ideas. However, one of the most important is knowing who and where your market is. This is also vital if you are looking for an online business idea. You have to know if your products will be patronized by a certain age range or maybe specific nationalities, especially with the onset of the age of social media.

4. Lay-out the blueprint

If you are done with your feasibility study for your small business, it’s time for you to lay it out to others. You can do a soft opening as you may try selling to your friends and family first, and use it as a method to double-check if your marketing system is good to go. Utilizing different social media platforms is very important when it comes to online business ideas because it builds up your network.

5. Network is power

Gear up your friendly face and tone of voice as you start marketing your products to the public. This is also included in the important steps to starting a business. With this, you can be sure that the people who are patronizing you products will spread the fire and ignite your success which only started from a few small business ideas.

6. Keep on moving

Once you have established your business – DON’T STOP! Keep learning more and creating a bigger network. Get more and newer products to sell, and always remind yourself of your hard work’s rewards.